Universal Credit, Living Options, Wednesday, 22. May 2019

Course Description
Who gets it and when?  How much is it?  What are the latest changes? How do you claim it? Come and find out more, so that you can support people to claim and make sure they get the amount they should.
This course is designed to provide participants with an understanding of the basic conditions of entitlement to Universal Credit (UC) and how it is calculated and administered, to enable advisers to assist with and advise on claims.

IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@
Course Aims & Objectives
(Learning Outcomes)
This course will enable participants to:

Explain the basic conditions of entitlement
Outline the claims and administration procedures
Calculate entitlement

Explain transitional protection, conditionality and sanctions, disputes and appeal rights
ABOUT YOUR TUTOR
Vincent Willson
Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level.  He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.
SPECIAL REQUIREMENTS
Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.
Call Support Services on 01392 248919 or email info@

Universal Credit

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