Overpayments, Devon Communities Together, Wednesday, 12. February 2020

Course Description
This course is designed to answer the question, “What should I do if the I’ve been told I’ve been overpaid a benefit?”
This course is for people who provide advice and support to people who seek help with what to do about having been overpaid a benefit. 
The course will cover:

How benefits overpayments might happen
How to check that calculations of overpayments are right
The rules about whether benefits authorities are entitled to recover overpayments
How overpayments can be recovered
How to challenge overpayments. 


IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@
Course Aims & Objectives
(Learning Outcomes)
The course will enable participants to:

Check the existence, calculation and recoverability of a benefit overpayment
Check the means of repayment
Challenge decisions

ABOUT YOUR TUTOR
Vincent Willson
Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level.  He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.
SPECIAL REQUIREMENTS
Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.
Call Support Services on 01392 248919 or email info@

Overpayments

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