Challenging Benefits Decisions, Devon Communities Together, Wednesday, 06. November 2019

Course Description
Most organisations that help people to challenge benefits decisions have a success rate in excess of 80%.  Come and find out how they do it.
This course is for advisers who would like to help people who have been turned down for benefits like Personal Independence Payment or who have been found fit for work for benefits like Universal Credit or Employment and Support Allowance, who don’t think those decisions are right.
The course covers:

the process for disputes relevant to benefits
how to identify grounds for challenging decisions
how to set out written requests for reconsiderations and appeals


IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@
Course Aims & Objectives
(Learning Outcomes)
The course will give participants the knowledge and confidence to:

Explain the structure for settling disputes relating to decisions about entitlement to benefits
Identify and interpret relevant social security legislation and case law
Present evidence and legal argument clearly and effectively
Explain the role of, and procedures relevant to, social security appeals.

ABOUT YOUR TUTOR
Vincent Willson
Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level.  He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.
SPECIAL REQUIREMENTS
Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.
Call Support Services on 01392 248919 or email info@

Challenging Benefits Decisions

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